Privacy Policy

Information we collect

When you use our website or contact us, we may collect the following information:

• Contact information: name, email address, company name, and phone number when you submit a form or email us.
• Usage data: anonymized analytics about how you interact with our website, including pages visited and time spent.
• Communication data: the content of messages you send us through our forms or email.
• Assistant conversations: questions you ask our "Ask Fautons" site assistant and its replies. We keep these for up to 90 days to improve the assistant's answers, then delete them. Please don't share personal details in the chat beyond what you'd put in a contact form.

How we use your information

We use the information we collect to:

• Respond to your inquiries and deliver our services.
• Improve our website and understand how visitors use it.
• Send you relevant information about our services, only if you've opted in.
• Comply with our legal obligations.

Data sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers: trusted tools we use to operate our business (e.g. email, analytics, form processing).
• Legal requirements: when required by law or to protect our rights.

Data security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your rights

Depending on your location, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing of your data.
• Withdraw consent at any time.

Cookies

Our website uses minimal cookies for essential functionality and anonymous analytics. We do not use tracking cookies for advertising purposes.

Contact us